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Payment Information

At Neshell Gifts, we want to make your shopping experience as smooth and secure as possible. We offer a variety of trusted and encrypted payment options to ensure your personal information is always protected.

1. Accepted Payment Options

We currently accept the following forms of payment for all orders:

  • Credit & Debit Cards: We accept all major cards, including Visa, Mastercard, American Express, Diners Club, JCB, and Discover.

  • PayPal: Securely pay using your PayPal balance or linked bank account/credit card.

2. Secure Transactions

Your security is our top priority.

  • SSL Encryption: Our website is equipped with an SSL (Secure Sockets Layer) certificate to ensure that all data passed between our website and your browser remains private and integral.

  • PCI Compliance: We process all payments through Shopbase, which is Level 1 PCI DSS compliant. This means your credit card data is never stored on our servers.

3. Currency & Pricing

  • All transactions are processed in U.S. Dollars (USD).

  • Prices displayed on our website do not include sales tax. For customers located in Texas, the appropriate state sales tax will be calculated and added at checkout.

4. Billing Information

To avoid any delays in processing your order, please ensure that your billing address matches the information on file with your credit card issuing bank. If there is a discrepancy, our system may flag the order for additional verification.

5. Payment Issues

If your payment is declined or you experience any technical difficulties during checkout, please:

  1. Check that your card details (number, expiration date, and CVV) were entered correctly.

  2. Ensure you have sufficient funds in your account.

  3. Contact your bank to see if there are any restrictions on online purchases.

  4. If the problem persists, feel free to reach out to our support team.

Contact Our Payment Support Team:

  • Email: support@neshellgifts.com

  • Address: 519 Como St, San Antonio, TX 78220, USA

  • Business Hours: Mon-Sat: 8:00 am – 8:00 pm (CST)

Get In Touch

  • Store Name: Neshell Gifts

  • Address: 519 Como St, San Antonio, TX 78220, United States

  • Email: support@neshellgifts.com

  • Business Hours: Mon - Sat: 8:00 am – 8:00 pm (CST)

Please fill out the form below or send us an email directly at support@neshellgifts.com. We typically respond to all inquiries within 24 hours during business days.

| English (EN) | USD

Accepted Payment